Always Events℠: Debra Ness

Debra Ness, president of the National Partnership for Women & Children, discusses Always Events℠

In March 2011, Picker Institute launched the Always Events℠ initiative to identify experiences that should always occur when patients and families interact with the healthcare system. Leaders in patient-centered care have been deeply involved in developing the program. Debra Ness, president of the National Partnership for Women & Families, discusses the concept here.

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